General

Friends of Languages will only collect personal information from you with your prior knowledge and consent. You can browse our website without disclosing personal information.


Computer information

Our service provider makes a record of your visit and logs the following information, for statistical purposes, for each page accessed the:
- IP (Internet Protocol) address of the machine which has accessed it;
- Top-level of your domain name;
- Address of your server;
- Date and time of your visit to the site;
- Pages accessed and documents downloaded;
- Previous site visited;
- Type of browser and operating system you have used.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs.


Navigation data

Browsing any website – including Friends of Languages website – generates a trail of pages visited and the time apparently spent displaying each page.


User feedback

We seek feedback from our users in order to improve the service offered by the site. Answering feedback questions is voluntary and does not in any way affect your access to Friends of Languages website.


Data storage and disclosure

Information collected is stored in an appropriately secure format and held by Friends of Languages for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

The data is used by Friends of Languages website software, and by staff involved in the operations, only for:
- Website and system administration, including monitoring to prevent security breaches;
- Customisation of the website to user needs;
- Evaluation, research and development.


Email newsletters

Friends of Languages uses its email newsletters to notify customers of events or opportunities. Your details will only be known to Friends of Languages staff and will be disclosed to a third party only in circumstances in which such disclosure is legally authorised, such as in the investigation of a criminal offence and in compliance with a search warrant or subpoena.